Reactivate your Dormant Account

If there has been no activity on your account for 36 months, it will be classified as Dormant (or Inactive). Don’t worry, this does not mean your account is closed. While your account is dormant:

• Your account remains open
• You continue to be a member of the Credit Union
• Your shares will continue to earn dividend (interest) [Where dividend is being paid for that year]

The only restriction is that you won’t be able to make deposits or withdrawals until your account has been reactivated.

How to Reactivate Your Account
Reactivating your account is simple. You just need to:

1. Update your identification and address documents
2. Complete a transaction on your account (once your identity documents have been updated)

1. Update Your Documents

We need an updated proof of address (if you have not provided us same within the last 6 months), and if the proof of identity that we have on file for you is out of date, we will need an updated version.

• Accepted Proof of Address
  • Utility bill dated within the last 6 months (for example, gas or electricity)
  • Bank or credit card statement dated within the last 6 months
  • Revenue document dated within the last 12 months (for example, a Tax Clearance Certificate)
  • Household insurance certificate dated within the last 12 months
• Accepted Photo ID
  • Valid Passport
  • Valid Driving Licence
  • Birth Certificate (for junior accounts under 16 years of age)

How to Submit Your Documents

• Send 1 certified* copy or 2 uncertified copies of your documents by email to hello@savvi.ie or by post to Savvi Credit Union, 56 Sir John Rogerson’s Quay,
  Dublin 2. [*A certified copy means the copy has been signed and stamped by a Savvi staff member or volunteer, a Garda, solicitor, accountant, or GP.]
• In Person: Visit any Savvi branch with your documents – here are our opening hours – www.savvi.ie/contact-us

We may need to give you a quick call once we have received your identity documents

2. Complete a Transaction 

• Visit any Savvi branch and complete a transaction in person
• Set up to a regular payment by Salary Deduction at Source or Direct Debit
• Call us on 01 632 5100 and a member of our team can assist you over the phone

If you have any questions, call us on 01 632 5100 and our team will guide you through the reactivation process.